Q: Is it usable globally?
A: Yes, but it requires different plug adapters. The power supply supports multiple standards including Chinese, American, EU, British, Australian, and Japanese plugs.
Q: Does it contain batteries?
A: No, it does not contain batteries.
Q: Does it contain magnets?
A: Yes, it uses weak magnets for the suspension system.
Q: Why is a spring scale recommended for configuration?
A: It is highly recommended. While customers may have their own scales, the precision might be insufficient. Without an accurate scale, customers can only guess the shoe's weight and must repeatedly add counterweights through trial and error. This process is very tedious. Furthermore, some shoes may simply be overweight and cannot suspend at all, but customers have no way to know this beforehand, leading to frustration and a high return rate. Matching our dedicated spring scale allows customers to use the product more efficiently and quickly, significantly enhancing the overall user experience.